More than just words at MHA

It seems that every time I listen to news about the care of older people, it reinforces my admiration for MHA, the UK housing and care charity that continues to keep me busy (latest in-house magazine currently at the printers).

Actor Tony Robinson, for instance, on his experience of sedating individuals living with dementia: the day before he was speaking, I’d interviewed a Care Home manager in St Helens whose every word illustrated the utmost commitment to those in her care.

“Our priority is not to say what individuals can’t do but to bring out the skills they retain.”

It’s time consuming, labour intensive and comes at a price – but sedation simply wasn’t in her vocabulary. “Respect” and “dignity” are MHA’s watch words – easy to say but, in what this manager and her team undertake, words that are being transalated into actions. No wonder the Care Quality Commission rates MHA as one of the country’s top care and housing providers.